FAQ
Q: How can I get free shipping? A: Free shipping is automatically applied to all orders of $59 and above. Orders below $59 will be charged a flat shipping fee of $6.99.
Q: How long will my order take to arrive? A: Standard delivery takes 3–7 business days for customers in the United States and Europe after order shipment.
Q: Can I return or exchange my items? A: Yes, most regular items can be returned or exchanged within 30 days of delivery, provided they are in original condition with tags attached. Certain hygiene-related products are not eligible for returns.
Q: How do I track my order? A: After your order is shipped, you will receive a tracking number via email to monitor your delivery status online.
Q: What should I do if my item arrives damaged? A: Please contact our customer service within 7 days of receipt with photos of the damaged product, and we will resolve your issue promptly.